At TCM Tours, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our website, services, or team.
1. Information We Collect
We may collect personal information, including:
- Your name, email address, phone number, and address when you make a booking or inquiry.
- Payment information during transactions.
- Details about your preferences and interests to customize your experience.
- Usage data, such as IP addresses and browsing activity, through cookies for website analytics.
2. How We Use Your Information
Your information is used to:
- Process bookings and payments.
- Customize and enhance your travel experience.
- Communicate updates, offers, and promotions (only with your consent).
- Improve our website functionality and user experience.
3. Sharing Your Information
We do not sell your information to third parties. However, we may share your data with:
- Service providers, such as hotels or transport companies, to fulfill your bookings.
- Authorities, if required by law or for safety and security purposes.
4. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications at any time.
- Request a copy of the data we hold about you.
6. Cookies Policy
Our website uses cookies to enhance user experience and track website performance. You can manage your cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.
8. Contact Us
If you have any questions or concerns about your privacy, please contact us:
Email: [email protected]
Phone: +940779909629
Address: TCM Tours, K.A.Thilina Madushan No-182 A, Danketiya, Haburugala, Bentota, Sri Lanka.
This policy ensures transparency and trust as we prioritize your privacy throughout your journey with us.